Discreet Shipping
Your privacy is our priority. All orders are shipped in plain, unmarked packaging to ensure complete confidentiality.
- Shipping Method: Orders are shipped via standard ground shipping using the carrier that offers the best rate. Unless other option is available and chosen by the customer.
- Free Shipping: Enjoy free standard ground shipping on orders of $99 or more (before taxes and discounts).
Return Policy
We want you to be completely satisfied with your purchase. If something isn’t right, here’s what you need to know:
Damages & Mis-Shipments
- Inspect Your Order: Customers are responsible for verifying the contents of their shipment upon receipt.
- Report Issues: If there is a discrepancy, missing item, or damage during transit, please contact us within 10 days of receiving your order.
- Keep Packaging: Retain the original box and packaging for damaged items, as we may need them to file a report with the carrier.
For any questions about your order or to report an issue, please contact us at info@discreetlife.ca
At Discreet Life, we’re committed to providing you with a seamless and satisfying shopping experience. Thank you for trusting us with your needs!